What is a Superbill?
A superbill is a detailed receipt that includes all the information your insurance company may require to process an out-of-network reimbursement for acupuncture. It includes:
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Provider information
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Diagnosis codes (ICD-10)
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Procedure codes (CPT)
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Date(s) of service
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Fees paid
You can submit this superbill to your insurance company to request partial or full reimbursement, depending on your plan.
What Services Are Eligible?
While Acupuncture is the most commonly reimbursed service through out-of-network insurance benefits, some plans may also cover Manual Therapy or Therapeutic Massage — especially when billed using appropriate medical CPT codes.
At JazHands Acupuncture & Therapeutic Massage, eligible services for superbill inclusion may include:
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Acupuncture
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Acupuncture + Bodywork Combo
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Chi Nei Tsang / Medical Abdominal Massage
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Manual Therapy or Therapeutic Massage (when appropriate codes apply)
✔️ Possible Reimbursable Codes
Depending on your plan, services like Chi Nei Tsang or other hands-on therapies may be considered reimbursable.
If you’re unsure whether your insurance covers these services, call your provider and ask:
“Do you reimburse for manual therapy or massage provided by a licensed acupuncturist under codes 97124 or 97140?”
We’re happy to tailor your superbill to include the appropriate codes when clinically relevant — just let us know you’d like one prepared.
📞 Not Sure What Your Plan Covers?
Here are a few key questions to ask your insurance provider:
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Do I have out-of-network acupuncture benefits?
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What is my deductible and coinsurance for these services?
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Is there a limit on the number of acupuncture visits per year?
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Do you reimburse for services with codes 97124, 97140, or 97110 if provided by a licensed acupuncturist?
🔒 Important Disclaimer
The CPT codes listed here are commonly used in similar contexts and provided for your reference only. JazHands Acupuncture & Therapeutic Massage cannot guarantee insurance reimbursement. Please verify your specific coverage directly with your insurance company.
If you need supporting documentation or customized language to help with your submission, feel free to contact us — we’re happy to help.
How to Request a Superbill
When booking as session, mention to the person booking you to add a note for a superbill or if booking online, add it to the 'note' option.
After your appointment, if you have not received your superbill with your invoice, simply email me at jaz@sdherbalmedicine.com and we’ll send you an email with a PDF superbill within a few business days.
For treatment plans or multi-session treatments, we will provide a superbill after the completion of the treatment plan or one per visit—whatever works best for your records.
A Quick Note on Insurance Responsibility
While we’re happy to provide a superbill for potential reimbursement, it is your responsibility to confirm what your specific insurance plan will cover. Every plan is different, and we are not able to verify benefits or guarantee reimbursement on your behalf.
💡 A quick phone call to your insurance provider will give you the most accurate and up-to-date information.
We’re here to support you with documentation — but ultimately, you are in charge of checking your plan’s coverage. Thanks for understanding!
Important Notes
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Payment is due at time of service, regardless of your insurance reimbursement process.
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Reimbursement is not guaranteed, even with a superbill.
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We are considered an out-of-network provider, which may impact your eligibility for reimbursement.
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I’m happy to help clarify what codes I used or provide additional documentation if requested by your insurer.
Questions?
We know navigating insurance can be confusing — especially when combining Eastern and Western models of care. Please don’t hesitate to reach out if you need help understanding any part of this process.
Our goal is always to make your healing journey as accessible and stress-free as possible.